Cookies

How we use cookies.

1. Introduction

Our website, https://www.solutex.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a webbeacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Third parties

We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers within the meaning of the United Kingdom-GDPR. We recommend that you read the privacy statements of these companies.

6. Cookies

6.1. Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6.2. Advertising cookies

We do not use any advertising cookies on this website.

6.3. Social media buttons

On our website we have included buttons for Twitter and LinkedIn to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Twitter and LinkedIn. These buttons work using pieces of code coming from Twitter and LinkedIn themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Twitter and LinkedIn are located in the United States.

7. Placed cookies

Tawk
Purpose: Tawk is a chatservice. It uses cookies to be able to assist you at any time.
Retention period: 365 days
Description: Tawk is a chatservice. It uses cookies to be able to assist you at any time.
Used names Sharing
__tawkuuid, TawkConnectionTime, tawkUUID, tawk-partial_, twk-partial_, TawkWindowName Privacy statement
Google Analytics
Purpose: Performance
Retention period: From session up to  two years
Description: We use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies that allows us to analyse the use of our website and to compile reports on website activity and internet usage.
Used names Sharing
_ga, _gid, _gat, _gaexp, _utm, __utmc, UTMD_, __utmv, __utmz, _gat_gtag_UA_ID, gadwp_wg_default_view, gadwp_wg_default_swmetric, gadwp_wg_default_metric, gadwp_wg_default_dimension, gadwp_ir_default_dimension, gadwp_ir_default_swmetric, gadwp_ir_default_metric Privacy statement
Google Maps
Purpose: Display maps on our website
Retention period: 30 days
Description: We have embedded Google Maps on our website. Our website connects to the Google Maps API to display these maps. The Google Maps API requests your IP address.
Used names Sharing
NID, PREF, khcookie Privacy statement
Twitter
Purpose: Target users with personalised ads
Retention period: 1 year
Description: Twitter tracks users to target them with personalised ads
Used names Sharing
metrics_token Privacy statement
Linkedin
Purpose: Tracking purposes
Retention period: 6 months
Description: LinkedIn tracks users to target them with personalised ads
Used names Sharing
X-LI-IDC Privacy statement
YouTube
Purpose: Youtube cookie to track individual users
Retention period: 30 days
Description: Cookies to track individual users.
Used names Sharing
PREF, VISITOR_INFO1_LIVE, use_hitbox, YSC Privacy statement
PHP Session ID
Purpose: Storing user data across pages for functional purposes
Retention period: Store data for users to use in the web application
Description: Sessions are a simple way to store data for individual users against a unique session ID. Session IDs are sent to the browser via session cookies and the ID is used to retrieve existing session data
Used names Sharing
PHPSESSID Privacy statement

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. You can also use the browser in a ‘Private’ or an ‘Incognito’ window. When you visit a website in private-browsing mode, your browser won’t store any history, cookies, form data or anything else. It also prevents websites from using cookies stored on your computer to track your visits. For more information about these options, please refer to the instructions in the ‘Help’ section of your browser.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site and you will prevent us from obtaining valuable analytics information that helps us improve the content and functionality of our site.

If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

To read about our Privacy Policy, click here.

10. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details.

Data Manager:
David Jones
Solutex Ltd
Unit 1
Ellesmere Business Park
Ellesmere
Shropshire
SY12 0EW
United Kingdom

Website: https://www.solutex.co.uk
Email: info@solutex.co.uk
Phone number: +44 (0)1691 622225

This cookie statement was last updated on November 4, 2019.